Strategic & International Public Relations

Genna Inzitari
An insight into current international PR issues

Cricket Communications prepares for Hurricane Irene

Cicket Communications is a part of Leap Wireless International and is one of the leadings providers of wireless services in America with 5 million customers over 35 different states. In anticipation to Hurricane Irene, Cricket Communications is preparing for any storm-related effects as the storm heads down the eastern border along its expected path up. Teams from South Carolina all the way to New Jersey have been preparing for possible power outages, flooding and other storm related effects.

Cricket’s engineering, operational and safety teams are actively checking Hurricane Irene’s progress and monitoring her projected path. They are currently activating prepared emergency tactics designed to keep the networks working and are making sure that customer services centres are operating as normally as possible. The teams have strategically staged generators outside the areas likely to be affected. Cricket teams working in areas around the country not affected by the storm are currently on stand-by and will be deployed to the east coast if necessary.

CC is urging its wireless users to prepare themselves for potential power outages. They are doing everything in their power to make sure their customers are taking necessary precautions.

They have advised for their customers to charge their batteries and have backup plans in place. In your emergency kit you are advised to have your phone fully charged, store useful phone numbers and make sure your emergency contacts are up to date in case of any unexpected disasters. (local police, fire departments and utility services)

Some mobiles allow you to create ‘group contacts’ which makes texting a group much easier. You are then efficiently able to let people know your status after an emergency. Many social networking sites allow you to create a list or group of contacts as well.

If you are a customer experiencing difficulties, be sure to send text messages because wireless networks can experience heavy call traffic during emergencies. Text messages can be transmitted much quicker.

Make sure you stay up to date with the storms progress and take necessary precautions to ensure your safety. For more information visit:

http://www.mycricket.com/community/cell-phone-news/cricket-prepared-help-customers-throughout-hurricane-irene

  1. elliefraser339 reblogged this from gennainzitari and added:
    When I first began to read this post, I thought Cricket were being crass and insensitive towards the would-be sufferers...
  2. gennainzitari posted this